Bank Transfer Deposit: Processing Time and Troubleshooting

Updated over 6 months ago

Processing time:

Up to 24 hours

Troubleshooting:

If you have not received your deposit after 24 hours, please check the following:

Issue	To do
Your account has not received your deposit after 24 hours	Contact our Stake support team with proof of payment
You used a third party account to make a deposit and you have not received it after 24 hours	Contact our Stake support team with proof of payment

Proof of payment:

Please make sure proof of payment includes the following:

• Transaction date

• Reference number

• Recipient payment details

• Total amount of deposit

Need Assistance? If you have any questions or need further clarifications, please do not hesitate to contact our customer support team. We are here to assist you with any inquiries you may have.

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